AI assistants

Every business has twenty questions it answers all day: opening hours, prices, parking, whether you take a particular insurance, whether you can do a rush job. An assistant trained on your own documents answers those, in your words, at any hour, and hands over to a person for everything else.

How it works

1. You give us your documents. Price lists, opening hours, policies, the FAQ page, the email replies you send most. Usually a day of gathering.
2. We set the rules. What it may answer, what it must refuse, who it hands over to and how. For a clinic that means no clinical advice, ever.
3. It goes on your channels. The chat widget on your site first, then email and WhatsApp if you want them.
4. We review the answers monthly. Every conversation is logged. Once a month we read through them with you, fix anything it got wrong and add anything it did not know.

What it does

• Answers from your documents only. If the answer is not in there, it says so and offers a person.
• Books appointments against your calendar during the conversation.
• Collects the details a person needs to follow up, so the hand-off is clean.
• Introduces itself as an assistant and names the real person it can pass you to.

What it does not do

It does not give medical, legal or financial advice. It does not promise things you have not written down. It does not pretend to be a person. Those rules are what make it safe to put in front of customers; we explain why in what an AI assistant can actually do.

What it costs

Setup is a fixed $1,800, then $120 a month for hosting, the monthly review and changes to the documents. See the pricing page.

Is it the right first step?

Not always. If your FAQ is not written down yet, start there; it is half the job either way, and for some businesses it solves the problem on its own. We wrote about that in chatbot or search box.

Example

Marina Physio's assistant cut routine phone calls by about two thirds and now books a third of their appointments.

Book a call to see whether yours is a fit.